The critical care infrastructure that families need to thrive

Personal health

Complex care

Aging

Complex care

Childcare

Complex care

Aging

Personal health

Aging

Veterans support

Backup care

Raising a family

Through all of life's vital moments

Wellthy’s care experts are there to provide support for families through all of life’s vital moments, and across every stage of life.

Care Concierge

Personalized 1:1 support

Wellthy’s foundational offering, our care concierge provides hands-on, personalized and dedicated 1:1 support from care experts who help families navigate care challenges large and small, tackle their to-dos, and advocate on their behalf.

Agile, flexible, proactive

Wellthy’s refreshed and reimagined backup care solution is more inclusive, flexible, and reliable for families than anything else on the market. We’re there for a family’s urgent backup care needs, and to help with long-term backup care planning.

Through all of life’s vital moments

Wellthy’s care experts are there to provide support for families through all of life’s vital moments, and across every stage of life.

Family planning

• Guiding important conversations and considerations for all pathways to parenthood
• Helping understand available fertility resources/benefits and making warm referrals
• Supporting a healthy pregnancy and guidance on what to expect
• Postpartum healing & mental health
• Guidance at each developmental milestone

Parenting & childcare

• Finding the right in-home nanny or daycare
• Evaluating local camps, clinics, activities, etc
• Sourcing supplemental academic support

Backup care

• Finding solutions when care plans fall through or change at the last minute
• Helping families build their care circle for when backup care needs take shape
• Sourcing options for families that meet their diverse and modern needs

Personal health

• Taking caregiving tasks off of employees’ plates, reducing stress, anxiety, and burnout
• Identifying local support groups or activities to support mental health and well-being
• Providing ongoing check-ins and empathetic support

Aging & eldercare

• Finding the right in-home aide or organizing a move into a facility
• Navigating Medicare, Medicaid, Social Security and VA benefits
• Setting up in-home modifications, meal delivery, and transportation

Complex care

• Communicating with providers or insurance to get access and approval for equipment or resources
• Finding providers, scheduling appointments, contesting bills
• Handling the transfer of medical records and tracking down referrals

Cancer, dementia, and other health conditions

• Help t‌ake‌ ‌steps‌ ‌to‌ ‌learn‌ ‌more‌ ‌about‌ ‌‌their‌ ‌diagnosis‌
• Find in-network providers and specialists
• Research every possible solution such as clinical trials
• Navigate medical coverage, billing & claims, financial assistance

Caregiving from afar

• Coordinating the logistics of caring for loved ones across distances
• Helping set up healthcare infrastructure for families who live further away
• Making sure every family member has up-to-date and shared information about the care of their loved ones
• Navigate local regulations and government assistance programs

Veterans support

• Tracking down insurance approvals
• Navigating benefits and coverage through the VA and privately
• Helping with a veterans financial benefit application

End of life and loss

• Guidance on having difficult conversations
• Share resources for preparing wills, documenting wishes, and navigating legal and financial logistics
• Find and vet hospice, palliative care, end-of-life doulas, respite care
• Guidance through the steps after loss and bereavement Grief support for families

Getting things done

Wellthy takes on the complicated tasks of care, giving families precious time back and alleviating the stress and anxiety of care coordination.

Here’s a snapshot of some of the ways Wellthy gets things done for families.

Finding and accessing providers

• Leverage our proprietary Care Network to access the largest and most vetted network of providers in the market
• Sourcing and vetting localized options that best meet the unique needs of each family, ensuring personalized care solutions

Leave of absence navigation

• Disability/LOA claim application assistance
• Tracking down and acquiring medical records
• Return-to-work and stay-at-work support

Advocacy

• Communicate with stakeholders like insurance companies, hospitals, or providers to ensure care or navigate billing
• Negotiate and aleve medical debt

Financial support

• Sourcing options for underinsured/ uninsured loved ones
• Securing third-party prescription/ copay coverage
• Vetting affordable housing options
• Advocating on appeals, bills, and financial aid applications
• Financial preparedness education for caregiving

Legal

• Navigate the administrative and logistical legal tasks related to Power of Attorneys, Advance Directives, Wills, and more

Care and benefits navigation

• Educate families about employee or health plan benefits available to them
• Connect, coordinate, and leverage benefits that complement care journey

Backup care

• Support immediate and urgent backup care needs for children, loved ones, and pets
• Help families prepare a Care Circle of support
• Overcome care deserts and paid caregiver shortages to find care

In-home support

• Safety assessments to ensure health and care of loved ones
• Tracking down equipment or supplemental resources to help families age in place at home

Housing

• Find and vet senior living facilities
• Locate short-term housing solutions for urgent care needs
• Track down moving services or logistical support for relocations related to care
• Support families in accessing public housing support or navigating houselessness

Education

• Managing applications for educational grants or programs
• Access to courses, webinars, programs to educate first-time caregivers

Additional support

In addition to personalized, comprehensive care support, Wellthy’s innovative platform also gives families the tools to plan for care and connect and learn from others in their care journeys.

Care planning

• Planning now to avoid crisis later

Nearly everyone will provide care for a loved one at some point in their lives. And yet even though so many of us know this will be part of our future, so few actually plan ahead for caregiving.

And that means that when care needs happen, they often show up in the form of crisis, chaos, and panic.

Wellthy’s Care Planning experience empowers families to have conversations about care long before a caregiving situation becomes an emergency or crisis. Because the moment to start talking about and planning for care is now.

Connection, sharing, and learning

Nearly every family has some kind of care journey — and yet the ins and outs of care can often feel lonely, isolating, and something that many families feel like they have to hide.

Wellthy is dedicated to breaking open conversations around care, and giving people a chance to connect and learn from one another.

That’s why we’ve built Wellthy Community, our expert-moderated peer network enabling Wellthy members to connect online to others with shared caregiving journeys: to empower caregivers to share challenges, ideas, and resources to make the act of caregiving a little less lonely.

Relief is near.

Start your Care Project and talk to us about how we can help.