For Carriers | Wellthy
Life after a claim is complicated
A claim, diagnosis, or life event can trigger a cascade of complex care needs that sit outside the scope of traditional insurance support.
Caregivers experience significantly higher rates of stress, depression, and chronic health conditions. What does that mean for outcomes when support isn’t in place?
Without the right help at the right time, these challenges can delay care, increase costs, and create avoidable escalation for both members and carriers.
Wellthy fills the gap between coverage and care.
Built for what falls outside the benefit.
[**Reaching out at the right moments**
Wellthy initiates outreach at key moments—after claims, during leave, and through major life events—so members get support before challenges spiral.](/content/for-carriers#w-tabs-0-data-w-pane-0/index.html)
[**A dedicated care team, not a queue**
Members are matched with a Care Coordinator within 24 hours based on their specific needs, not whoever is next in line. Each coordinator is backed by a broader care team, bringing additional support and specialized knowledge when it’s needed.](/content/for-carriers#w-tabs-0-data-w-pane-1/index.html)
[**One relationship from start to finish**
No handoffs. No starting over. Members work with the same care team from intake through resolution, reducing friction, building trust, and ensuring nothing falls through the cracks.](/content/for-carriers#w-tabs-0-data-w-pane-2/index.html)
[**We take work off the member’s plate**
When members are overwhelmed, even simple tasks can feel impossible. Wellthy steps in to make the calls, arrange the care, and handle the logistics, moving care forward on their behalf.](/content/for-carriers#w-tabs-0-data-w-pane-3/index.html)
Flexible solutions across your portfolio
Wellthy integrates into your existing products, offering targeted support across key moments and use cases.
Disability & Leave Life Long-Term Care Worker’s Comp Home & Auto
Disability & Leave
- Support before, during, and after leave
- Proactive outreach at key claim milestones
- Return-to-work coordination and planning
- Support for employees and their families
Life
- Guidance through loss, illness, and major life transitions
- Beneficiary outreach after a life event
- Emotional and logistical support
- Help navigating next steps and responsibilities
Long-Term Care
- Ongoing support for aging, chronic conditions, and extended care needs
- Guidance through long-term care planning and options
- Support for families navigating aging and chronic conditions
- Help coordinating care, services, and next steps over time
Worker’s Comp
- Supporting recovery beyond clinical care
- Coordination alongside case management
- Addressing social and home-related barriers
- Helping employees return to stability
Home & Auto
- Support after unexpected disruptions
- Assistance after accidents or disasters
- Help navigating recovery logistics
- Emotional support during high-stress moments
Proven impact for carriers
Real care for members. A pattern of outcomes across your book.
When Rebecca was learning to walk again after a serious medical event, her family hit a second crisis: claims denied, her policy cancelled, bills mounting. Rebecca’s sister Katherine, a Wellthy member, was about to take an extended leave from work to go home and help.
Her Wellthy Care Coordinator found alternate insurance options that fit Rebecca’s situation, connected the family with attorneys specializing in claim denials, and helped move her disability application through to approval. As Rebecca’s needs changed, her Care Coordinator brought in additional Care Team specialists to assist.
Katherine didn't have to choose between her career and being there for her family. Today, Rebecca is focused on her recovery with a care team that supports her every step of the way.
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When Mark's mother needed full-time care, his brother stepped up as her primary caregiver. Between government benefits, housing support, in-home care, and end-of-life planning, the work piled up faster than either of them could manage.
As a Wellthy member, Mark could extend the benefit to his brother. Their Wellthy Care Coordinator worked directly with his brother on the day-to-day while keeping Mark in the loop on every step. She secured Medicaid and SSI for their mother, found rental assistance after the state their mother lives in closed its Section 8 waitlist, and helped the family move into hospice and long-term care as her needs changed.
Their mother has the care she needs. The financial weight on the family has eased. And Mark could stay focused at work, knowing his brother wasn't carrying the weight of caregiving alone.
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When Eric’s wife grew ill, and after her passing, the work didn't pause. Appointments needed booking, bills needed reviewing, claims needed filing — none of it stopped for grief.
His Wellthy Care Coordinator was there by Eric’s side through all of it. She booked the appointments, contested inaccurate bills, filed the life insurance claim, and absorbed the administrative weight that can pile up around a loss. Patient when Tom needed a guiding hand. Productive when he needed action.
Eric didn't have to face the hardest year of his life alone. The practical work got done. And he had room to grieve, knowing someone he trusted was handling the rest.
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These aren't isolated moments. Across our member base…
33%
of members say Wellthy helped prevent a leave of absence
90%
report reduced stress
3x
higher likelihood of beneficiaries becoming interested prospects
Why carriers choose Wellthy
For your business
- Strengthens member experience and satisfaction
- Reduces escalation and avoidable complexity
- Supports better outcomes across claims and recovery
- Differentiates your plans in a competitive market
- Helps drive new sales and retention
For your members
- Real human support during complex life moments
- Help coordinating care, logistics, and next steps
- Support for families, not just individuals
- Relief from administrative and emotional burden
- Confidence that things are being handled