# Communicating effectively with healthcare providers Campaign February 2025 ## About the campaign ## About the program Effective communication between caregivers and healthcare providers is essential for quality care. Employers that equip their employees with strategies to navigate medical interactions demonstrate a commitment to their employees’ overall health and peace of mind. Providing resources on effective communication can empower employees to better support and care for their loved ones. ## Promotion toolkit ## Content toolkit Find everything you need to promote the campaign to employees below. ### Making the most of every medical appointment Live and On Demand - 30 minutes [Event registration page](https://go.wellthy.com/2025-02-19-making-the-most-of-every-medical-appointment) Imagine walking into an appointment feeling confident, knowing what questions to ask, and leaving with peace of mind that nothing was missed. We invite you to attend an upcoming event hosted by Wellthy, our benefit partner for care coordination: [**Making the most of every medical appointment**](https://go.wellthy.com/2025-02-19-making-the-most-of-every-medical-appointment) On February 19th at 12 pm ET/9 am PT, experts from Wellthy’s Care Team will discuss practical tips and tools that will help you feel more confident in managing medical appointments for your loved one. - [Download graphic](https://go.wellthy.com/hubfs/2025%20Client%20Campaign%20Hub%20-%20Downloadable%20invitation%20graphics/February%20Cross-Client%20Webinar.png) #### Campaign messaging - Preparing for a medical appointment can feel daunting, especially when you’re trying to make sure all the details are covered. Wellthy’s Care Coordinators can help ensure you have everything ready—from the right questions to key information—so you and your loved one can get the most out of each visit. Wellthy also offers helpful resources, like this [article](https://blog.wellthy.com/tips-for-being-a-healthcare-advocate), on how to communicate effectively with healthcare providers. - As a reminder, you and your family have access to Wellthy’s care support. Their Care Coordinators can assist you in preparing for medical appointments, helping you gather key information and ensuring your loved one’s needs are clearly communicated and addressed. Visit wellthy.com to learn more and open a Care Project to get hands-on assistance with care today. #### Evergreen messaging - Employees and all of their family members have covered access to Wellthy, our caregiving concierge benefit. No matter what situation you or one of your loved ones is navigating (e.g., routine healthcare, surgery, injury, illness, aging), you can create a Care Project to get matched with a dedicated Wellthy Care Coordinator who will handle time-consuming and confusing care tasks on your behalf. Visit wellthy.com to learn more and open a Care Project today. - Wellthy, our caregiving concierge benefit, handles caregiving tasks on you and your family’s behalf. When you open a Care Project you’ll get matched with a Care Coordinator who will get to know your situation, find solutions, and get things on your to-do list done. This could include common tasks such as scheduling appointments with providers and refilling prescriptions, or more complex ones such as organizing a move into a living facility and hiring in-home care. You and all of your family members have covered access to Wellthy. Visit wellthy.com to learn more and open a Care Project today. - Everyone will be a caregiver at some point in their lives, so we’ve partnered with Wellthy, our caregiving concierge benefit. Their team of care experts are available to you and your loved ones when navigating care needs in any stage of life. Whether it’s to care for an aging parent or grandparent, a son, daughter or spouse with a new diagnosis, or your own routine healthcare needs, open a Care Project to get dedicated and hands-on support. Visit wellthy.com to learn more and open a Care Project today. #### Campaign materials - [Tips for being a healthcare advocate](https://blog.wellthy.com/tips-for-being-a-healthcare-advocate) - [Care 101: A starter guide to healthcare systems](https://blog.wellthy.com/care-101-starter-guide-to-healthcare-systems) #### On-demand videos - [Navigating tricky care conversations with loved ones and providers](https://vimeo.com/990632861/4223bef9ed?share=copy) - [Acting as the care advocate in your family](https://vimeo.com/964697276/f49e9f84aa?share=copy) - [Care 101: How to untangle the complex healthcare web](https://vimeo.com/906416540/fd24af5527?share=copy) #### Video content - [Wellthy members share their stories](https://vimeo.com/783311303?share=copy) - [Wellthy member Kathy, caring for her father, brother and son](https://vimeo.com/783311480?share=copy) - [Wellthy member James, caring for his wife](https://vimeo.com/783311429?share=copy) - [Wellthy member Nicole, caring for her mother](https://vimeo.com/783315983?share=copy) - [Solving time-sensitive issues amid a son's unique diagnosis](https://vimeo.com/622687387) #### Virtual Support Groups Virtual Support Groups are a great way for caregivers to come together and bond over the ups and downs of their caregiving journeys. Each session is moderated by experts from Wellthy’s Care Team. Topics repeat on a quarterly basis. Share the messages below to promote this month’s live Virtual Support Groups. - Managing a long-distance caregiving situation - [Downloadable invitation graphic](https://go.wellthy.com/hubfs/2025%20Client%20Campaign%20Hub%20-%20Downloadable%20invitation%20graphics/2.12.25%20Uplift%20Session%20Invite%20%5BVirtual%20Support%20Group%5D.png) - Supporting someone with a mental health diagnosis - [Downloadable invitation graphic](https://go.wellthy.com/hubfs/2025%20Client%20Campaign%20Hub%20-%20Downloadable%20invitation%20graphics/2.26.25%20Uplift%20Session%20Invite%20%5BVirtual%20Support%20Group%5D.png) #### Invitation template We invite you to attend two Virtual Support Groups hosted by Wellthy, our benefit partner for care coordination: [Managing a long-distance caregiving situation](https://community.wellthy.com/en/events/111-%EF%B8%8F%E2%80%8D-uplift-session-managing-a-long-distance-caregiving-situation) and [Supporting someone with a mental health diagnosis](https://community.wellthy.com/en/events/115-%EF%B8%8F%E2%80%8D-uplift-session-supporting-someone-with-a-mental-health-diagnosis). During these sessions, experts from Wellthy’s Care Team will moderate a peer-to-peer discussion with other caregivers going through the same ups and downs as you.